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Terms and Conditions

Please carefully review the terms of use of this site
As your use of the site will indicate your acceptance of these terms, do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, so please check them from time to time as your continued use of the site signifies your acceptance of any changed items.
 
While we make reasonable efforts to provide accurate and timely information about Pampeana on this site, you should not assume that the information provided is always up to date or that this site contains all the relevant information available about Pampeana.
 
 

Store Policies - Returns
Pampeana.net aims to ensue that all of our customers are happy with our service and products. If for whatever reason you are not happy with your purchase, simply ask us for a Returned Merchandise Authorization # within 3 days of receipt and return the item within 5 days in its original packaging and condition. We will refund the purchase amount for the item, less a 15% Restocking Fee and less the original shipping and handling. Should there be a problem contact us at return@pampeana.net

  • Products can only be returned by requesting a return merchandise authorization # No Later Than Three Days from receipt of the goods.
  • The purchaser has A Further 5 Days to physically deliver the goods back to Pampeana in their original packaging, unused, undamaged with the original receipt.
  • No returned item will be accepted without an RMA #.
  • All returned items will be subject to a 15% restocking fee.
  • Shipping & Handling is not refundable on any returned item.
  • Refunds are NOT available on sale items, final sales, discounted items, wall plate racks or special orders.

International Shipping And Handling
International shipping rates are higher. Typically, these rates will increase as follows:

150% Canada & Mexico (Standard shipping rate x 1.5)
200% Europe & S. America (Standard shipping rate x 2.0)
300% Asia, Australia & NZ (Standard shipping rate x 3.0)

Every effort will be made to keep shipping and handling costs within these rates. Occasionally an items weight, physical dimension or fragility may require additional costs. Country of destination requirements may also add shipping and handling costs. These costs will be reflected in the receipt send with the shipment.

 
Copyright and Trademark
Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by Pampeana and/or its subsidiaries and affiliates or by other parties that have licensed their material to Pampeana. Pampeana marks on this site represent some of the marks currently owned or controlled in the United States. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all Pampeana proprietary ownership rights, and Pampeana may own or control other proprietary rights in one or more countries outside of the United States. All rights not expressly granted are reserved. Personal use Your use of the materials included on this site is for informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless Pampeana for any and all unauthorized uses you may make of any material on the site. You acknowledge the unauthorized use of the contents could cause irreparable harm to Pampeana and that in the event of an unauthorized use, Pampeana shall be entitled to an injunction in addition to any other remedies available at law or in equity. Feedback and submissions You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).
 
Links
Some links on the site will allow you to connect with sites that are not under our control. Pampeana is providing these links only as a convenience. The appearance of a link does not imply Pampeana endorsement, nor is Pampeana responsible for the contents of any linked site. You access them at your own risk.
 
Privacy & Security
For an explanation of Pampeana practices and policies related to the collection, use and storage of our online guests' information, please read our Privacy Policy.
 
Disclaimer
Pampeana makes no representations, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. Pampeana does not guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Pampeana is aware of them. Minors Pampeana asks that parents supervise their children while online. No information should be posted by minor children without parental consent.
 
Any dispute arising from these terms shall be resolved exclusively in the state and federal courts of the State of Oregon. Pampeana makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from outside the United States, be advised this site may contain references to products and services that are not available or are prohibited in your country.
 
This page last updated: July 10, 2007
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